mooc商务沟通2期末答案(mooc完整答案)

分类：事业单位题库发布于：2024-06-02 13:59:41ė78247次浏览654条评论

mooc商务沟通2期末答案(mooc完整答案)

Section Assessment 1

Section Assessment 1

1、商务Which ones are useful approaches to manage conflicts in negotiation?沟通
A、Offer a conditional concession
B、期末Leave the problems,答案答案 discuss something else, come back later to the problem.
C、Emphasize the loss to both sides of not reaching agreement.
D、完整Summarize progress and areas of agreement.

2、商务What are the major steps in negotiation?沟通
A、relationship building
B、期末information exchanging
C、答案答案persuasion
D、完整agreement

3、商务Which expressions mean total refusal in negotiation?沟通
A、I need some time to think about it.
B、期末Ok,答案答案 it’s a deal.
C、I’m sorry,完整 but that’s out of the question.
D、I’m afraid we can’t agree to that.

4、Selling skills include _________ .
A、Realize what sense your customer is using, then you can use the same sense.
B、Not place the customers under a lot of pressure.
C、Offer a free trial period.
D、Turn No into a MAYBE situation.

5、What are the three things to do to delegate duties?
A、Asking
B、Persuading
C、Explaining
D、Refusing

6、afraid doubt completely same out of point problem sounds would be honest I have to say, it _____6______interesting, but we should wait.

7、afraid doubt completely same out of point problem sounds would be honest I'm _____7_____ that I can't agree with you on this suggestion.

8、afraid doubt completely same out of point problem sounds would be honest What you are asking me to do is against the law. It's_____8_____ the question!

9、afraid doubt completely same out of point problem sounds would be honest Don't you think it____9_____ better to give the contract to Samsons and not Ptech?

10、afraid doubt completely same out of point problem sounds would be honest That's a good point. But to be ____10______, I don't believe that changing the process will work.

11、Why don't we In my opinion How about I'm afraid I see Jack: The proposal is that we change our logo and rethink our brand image. So, what are your views on this? Mary: ____________ (11), this is the only way to solve our current problems. John: ____________ (12) focus on our brand image first? That's the key issue! Andy: ____________ (13) I can't agree. What we need is a wider product range. Clara: ____________ (14) doing both? We can stretch our brand and improve our image at the same time. Victor: ____________ (15) what you mean, but we've got to start somewhere, and a new image is more important at this stage. Elza: I think so too. When we decide on our image, ideas for a new logo will follow.

12、Why don't we In my opinion How about I'm afraid I see Jack: The proposal is that we change our logo and rethink our brand image. So, what are your views on this? Mary: ____________ (11), this is the only way to solve our current problems. John: ____________ (12) focus on our brand image first? That's the key issue! Andy: ____________ (13) I can't agree. What we need is a wider product range. Clara: ____________ (14) doing both? We can stretch our brand and improve our image at the same time. Victor: ____________ (15) what you mean, but we've got to start somewhere, and a new image is more important at this stage. Elza: I think so too. When we decide on our image, ideas for a new logo will follow.

13、Why don't we In my opinion How about I'm afraid I see Jack: The proposal is that we change our logo and rethink our brand image. So, what are your views on this? Mary: ____________ (11), this is the only way to solve our current problems. John: ____________ (12) focus on our brand image first? That's the key issue! Andy: ____________ (13) I can't agree. What we need is a wider product range. Clara: ____________ (14) doing both? We can stretch our brand and improve our image at the same time. Victor: ____________ (15) what you mean, but we've got to start somewhere, and a new image is more important at this stage. Elza: I think so too. When we decide on our image, ideas for a new logo will follow.

14、Why don't we In my opinion How about I'm afraid I see Jack: The proposal is that we change our logo and rethink our brand image. So, what are your views on this? Mary: ____________ (11), this is the only way to solve our current problems. John: ____________ (12) focus on our brand image first? That's the key issue! Andy: ____________ (13) I can't agree. What we need is a wider product range. Clara: ____________ (14) doing both? We can stretch our brand and improve our image at the same time. Victor: ____________ (15) what you mean, but we've got to start somewhere, and a new image is more important at this stage. Elza: I think so too. When we decide on our image, ideas for a new logo will follow.

15、Why don't we In my opinion How about I'm afraid I see Jack: The proposal is that we change our logo and rethink our brand image. So, what are your views on this? Mary: ____________ (11), this is the only way to solve our current problems. John: ____________ (12) focus on our brand image first? That's the key issue! Andy: ____________ (13) I can't agree. What we need is a wider product range. Clara: ____________ (14) doing both? We can stretch our brand and improve our image at the same time. Victor: ____________ (15) what you mean, but we've got to start somewhere, and a new image is more important at this stage. Elza: I think so too. When we decide on our image, ideas for a new logo will follow.