mooc人力资源管理英语_2答案(mooc2023课后作业答案)
82 min readmooc人力资源管理英语_2答案(mooc2023课后作业答案)
Quiz (1)
1、人力Job Description and Job Specification are the same.
2、资源作业Job descriptions focus on the desired skills,管理 knowledge and attributes of job holders.
3、Job Description and Job Specification are indispensable working documents for job applicants,英语 job holders and employers.
4、Well-written job descriptions and specifications can help organizations recruit,答案答案 train and assess employees.
5、A training manager in a fast food restaraunt will need solid communication skills. This 课后requirement should go into Job Specification.
Unit 1 Job description (2)
Assignment (1) - Reading
1、According to this 人力article, why are job titles so important?
2、What examples are given in the above article to prove that companies inflate job titles?资源作业 List at least two examples.
Unit 1 Job description (3)
Quiz (2)
1、_______ pricing strategies,管理 balancing company objectives and customer satisfaction.
A、Coordinate
B、英语Encourage
C、答案答案Think
D、课后Develop
2、人力_______ the financial aspects of product development,资源作业 such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
A、Advise
B、管理Give
C、Work
D、Formulate
3、_______, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
A、Facilitate
B、Conceptualize
C、Draw up
D、Calculate
4、Choose the proper action verb to use when describing a key duty of a Marketing Manager in a job description. Direct the hiring, training, and performance evaluations of marketing and sales staff and _______ their daily activities.
A、assist
B、forecast
C、oversee
D、negotiate
5、________ with legal staff to resolve problems, such as copyright infringement and royalty sharing with outside producers and distributors
A、Arrange
B、Confer
C、Establish
D、Cooperate
Unit 2 Recruitment (2)
Quiz (3)
1、The temporary movement or ‘loan’ of a member of staff from one department/location to another is called _______. In such a case, the employee typically retains his salary and other employment rights from his primary organization but he works closely within the other organisation to provide training and the sharing of experience.
A、secondment
B、employee referral
C、campus recruiting
D、inside moonlighting
2、As a recruitment method, _______ invites present employees to recommend prospective candidates for the job offered.
A、secondment
B、employee referral
C、campus recruiting
D、headhunting
3、_______ refers to any effort made by prospective employers to recruit students from their college campuses, usually prior to graduation.
A、Secondment
B、Employee referral
C、Campus recruiting
D、Headhunting
4、When a position is temporary and it doesn’t worth the trouble to recruit externally for the position, a company could then offer to pay bonuses of various types to current employees and entice them into wanting to take on this ‘second’ job. This is called _______.
A、headhunting
B、employee referral
C、inside moonlighting
D、campus recruiting
5、_______ concentrates on higher-level managerial positions or other critical positions and helps organizations locate qualified professional, managerial or technical candidates.
A、Secondment
B、Headhunting
C、Lateral transfer
D、Online recruiting
6、Recruitment activities are designed to affect how many people apply for the vacancies.
7、Recruitment activities are designed to affect what kind of people will apply for the vacancies.
8、Recruitment activities are designed to affect whether job offers will be accepted.
9、Recruitment activities are designed to affect how hard job holders work.
10、Recruitment activities are designed to affect how qualified applicants are.
Assignment (2) - Reading
1、According to the article, what are the benefits of referral scheme as a recruitment method? Please list at least two.
Unit 2 Recruitment (3)
Quiz (4)
1、The following paragraph is to support an argument. What type of evidence does it fall into? "Despite the latest 20 per cent boost, China may still see its first drop in ticket sales in more than 20 years in 2017", said Lei Ming, chief executive of ABD Entertainment in Beijing, who said overall growth was 'still a concern'.
A、Expert testimony
B、Quotes from publications
C、Statitistics
D、Definitions
2、The following paragraph is to support an argument. What type of evidence does it fall into? Higher education improves standards of living. According to the National Center for Education Statistics, full-time employees in the United States who earned high school diplomas or GEDs received a median income of $25,000 in 2009, whereas those who earned Bachelor’s degrees received a median income of $40,000.
A、Expert testimony
B、Quotes from publications
C、Figures
D、Examples
3、The following paragraph is to support an argument. What type of evidence does it fall into? Clinton's policies are to blame for the 2008 economic crash. An example is his policy in 1995 which loosened housing rules by rewriting the Community Reinvestment Act, which put added pressure on banks to lend in low-income neighborhoods and later caused massive defaulting in home mortgage.
A、Expert testimony
B、Figures
C、Theories
D、Examples
4、The following paragraph is to support an argument. What type of evidence does it fall into? U.S. employers spend a considerable amount of time and resources on both formal and informal training including safety training. A national survey found establishments with 50 or more employees paid $7.7 billion to in-house training staff and $5.5 billion to outside trainers in 1994, $139 and $98 per employee respectively [2].
A、Quotes from publications
B、Examples
C、Theories
D、Expert testimony
5、Commonly used evidence in business writing includes:
A、Examples
B、Assumptions
C、Expert testimony
D、Data
Unit 3 Selection (2)
Assignment (3) - Case analysis
1、As an HR manager, which candidate will you recruit? Daniel or Sarah? Why? Make your choice and state your reasons!
Unit 3 Selection (1)
Quiz (5)
1、An unstructured selection interview can always provide reliable and valid results.
2、Cognitive ability tests examine potential candidates physical and mental capacities.
3、If you want to examine how a candidate interacts with his/her future colleagues, you could use a group interview.
4、The selection techniques you choose depends on the particular skills, attributes and knowledge required for the position.
5、Work-sample tests should be tailored individually to each different job in each organization.
Unit 3 Selection (3)
Quiz (6)
1、We can start a formal business letter with "Dear Mr Michael".
2、If we are writing to a couple, we should say "Dear Mr and Mrs Wangs".
3、The following sentence is correct "According to your letter of application, we would like to invite you to an interview."
4、In a formal business letter, we should always try to state our purpose at the beginning.
5、"Yours sincerely", "Best wishes", "Yours" and "Love" are all appropriate complimentary close in a formal business letter.
Unit 4 Staff Motivation (2)
Quiz (7)
1、Motivation is an invisible inner state that energizes human goal-directed behavior, which determines:
A、what goal to reach
B、how hard the individual will work
C、how long the individual maintais his/her effort
D、how successful an individual is
2、Maslow's hierarchy of needs is a motivational theory comprising a five-tier model of human needs including:
A、physiological needs
B、safety needs
C、needs for belongingness
D、self-actualization needs
3、McGregor's Theory X assumes that employees are generally lazy.
4、In Vroom's Expectancy theory, expectancy refers to the attainment of a certain outcome that an individual desires.
5、Managers who believe in Theory Y tend to use rewards and punishment to motivate employees.
Unit 4 Staff Motivation (3)
Quiz (8)
1、Which one of the following statements is right about business writing?
A、It stresses specificity and accuracy.
B、It is superior to other forms of writing.
C、It strives to be creative.
D、It's ok to start a letter with the recipient's given name directly.
2、A proper complementary close in a business letter CANNOT be
A、"Yours Sincerely"
B、"Sincerely Yours"
C、"Love"
D、"Yours Faithfully"
Unit 5 Employee Development (2)
Quiz (9)
1、Job enrichment can benefit employee growth by
A、raising employee salary
B、giving employees more free time
C、streching working hours
D、giving employees more control over what they do
2、For a new employee who just starts to work and needs some help with their job role, which development method might be the most appopriate?
A、Promotion.
B、Mentoring.
C、Lateral move.
D、Job rotation.
3、Approaches to employee development include
A、Stretch assignments and projects.
B、Enrich jobs.
C、Mentoring or coaching.
D、Job shadowing.
4、When executed well, promoting your employees into a new position can help with employee development by
A、rewarding great performance
B、developing skills
C、increasing motivations
D、raising pay
5、Development is not entirely the same as training as
A、development is more expansive.
B、training is more expensive
C、training activities happen only in the classroom
D、development focuses on employee growth and future performance while training focuses on an immediate job role
Unit 5 Employee Development (3)
Quiz (10)
1、A business memo is the same as a business letter.
2、A memo usually includes a header and the message.
3、The subject line of a business memo needs to be brief and descriptive.
4、It's ok to use emotionally-charged language in writing a business memo.
5、A farewell is a must in a business memo.
Unit 6 Employee Performance (1)
Quiz (11)
1、Performance appraisal is a formal system of periodic review and evaluation of an individual’s or team’s job performance.
2、The appraisal system should focus on performance that affects both organizational success and performance-irrelevant characteristics such as race, age, or sex.
3、Appraisal should be not only measure past-oriented activity that criticizes or praises workers for their performance in the preceding year but also take a future-oriented view of what workers can do to achieve their potential in the organization.
4、For human resource planning, performance appraisals provide data to describe the promotability and potential of all employees and thus help companies assess their human resources.
5、With the help of appraisal system, development programs can be developed and individuals are allowed the opportunity to build on their strengths and minimize their deficiencies.
Unit 6 Employee Performance (4)
Quiz (12)
1、An appraisal interview shows a shift from unilateral assessment to discussion on performance.
2、If the employee’s job performance is satisfactory but not ready for a promotion, line managers could find incentives that are important to the employees.
3、If the employee's performance is unsatisfactory and uncorrectable, the employee should be fired right away.
4、When someone loses their temper in an appraisal interview, it’s important to try to stay calm, and show your understanding.
5、In an appraisal interview, the managers should talk about factual errors and the quality of work rather than emotions.
6、There are four main approaches to performance appraisals, among which the _______ approach looks at an employee’s specific attributes, that is characteristics or traits, which are believed desirable in relation to the job, such as friendliness to the customer.
7、The _______ approach attempts to define the behaviors an employee must exhibit to be effective in the job, for example, working well with coworkers, coming to meetings on time, etc.
8、______ rating scales is the most common form that the trait approach to performance management takes. Usually, a list of traits has been listed and requires the source to rate the individual on each attribute.
9、The ______ method requires the source to answer a series of questions about the employee’s performance in essay form. This method tends to focus on extreme behavior in the employee’s work rather than routine day-today performance.
10、Critical _______ appraisals can provide specific examples of behavior. This method requires managers to keep a record of specific examples of effective and ineffective performance on the part of each employee.
Unit 7 Compensation and Benefits (3)
Quiz (14)
1、Some examples are given in video 7.3. Which of the following statements about these examples are true? “Google, for example, is famous for its over-the-top perks, which include lunches made by a professional chef, biweekly chair massages, yoga classes, and haircuts. Twitter employees enjoy three catered meals per day, and on-site acupuncture. SAS has a college scholarship program for the children of employees.”
A、oyers have increasingly provided less traditional employee benefits that provide benefit to the employee’s life as a whole rather than just their working life.
B、As well-known companies, Google, Twitter and SAS are more convincing.
C、Big companies are able to provide less traditional benefits while smaller ones cannot.
D、They serve to lead readers into the discussion of less traditional benefits.
Unit 7 Compensation and Benefits (1)
Quiz (13)
1、Financial compensation consists of _______.
A、bonus
B、flexible working
C、promotion opportunities
D、vacation
2、The satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works belongs to _______.
A、financial compensation
B、non-financial compensation
C、direct compensation
D、bonus
3、Skill-based approaches to compensation _______.
A、include the most traditional and widely used types of compensation programs
B、assume that work gets done by people who are paid to perform well-defined jobs
C、assume that workers should be paid not according to the job they hold, but rather by how flexible or capable they are at performing multiple tasks
D、decide pay within the range established for the grade at which employees’ job is classified
4、Internal pay factors are as follows: _______.
A、current economic state
B、productivity
C、the going rate in the market
D、the employer’s ability to pay
5、If a particular job category median pays $57,000, the organization with a market plus of 7 percent philosophy will pay $_______.
A、60,990
B、53,010
C、59,850
D、54,150
6、Benefits include all financial rewards that generally are not paid directly to the employee.
7、A distinct advantages of benefits is that they are generally nontaxable.
8、According to statistics from the U.S. Bureau of Labor Statistics, in the past ten year, benefits are taking less and less in total compensation package.
9、It is usually difficult to caculate the value of benefits compared with one's salary.
10、The provision of benefits to employees will not affect a company's ability to attract and retain quality workers.
Unit 7 Compensation and Benefits (5)
Assignment (4) -Reading
1、Based on the above article, what are the potential benefits of Microsoft's 4-day work week experiment? List at least two benefits.
Unit 8 Workforce Diversity (1)
Quiz (15)
1、As a former Google employee, James Damore claimed that women's biology inhibits their abilities as leaders and was fired over gender discrimination lawsuit.
2、Workplace diversity is about acknowledging differences and adapting work practices to create an inclusive environment in which diverse skills, perspectives and backgrounds are valued.
3、Diversity can also help with employee retention, as people want to work in an environment where people are from the same background.
4、According to a research published in Harvard Business Review, cognitively similar teams solve problems faster than teams of cognitively diverse people.
5、Workplace diversity fosters mutual respect among employees and helps reduce conflicts.
Unit 8 Workforce Diversity (3)
Quiz (16)
1、A line graph is usually used to visualize the values changing over a continuous interval or time.
2、A bar graph can plot more than one bar in the same axis as a form of comparison.
3、Bar graphs can help show proportions and percentages between categories.
4、In a pie chart, an arc length represents a proportion of each category, while the full circle represents the total sum of all data.
5、Graphs are useful in that they can help us visualize what's happening in our business.
Final Examination
Final Examination
1、As a recruitment method, _______ invites present employees to recommend prospective candidates for the job offered.
A、secondment
B、employee referral
C、campus recruiting
D、headhunting
2、The following paragraph is to support an argument. What type of evidence does it fall into? Higher education improves standards of living. According to the National Center for Education Statistics, full-time employees in the United States who earned high school diplomas or GEDs received a median income of $25,000 in 2009, whereas those who earned Bachelor’s degrees received a median income of $40,000.
A、Expert testimony
B、Quotes from publications
C、Figures
D、Examples
3、Which one of the following statements is right about business writing?
A、It stresses specificity and accuracy.
B、It is superior to other forms of writing.
C、It strives to be creative.
D、It's ok to start a letter with the recipient's given name directly.
4、Financial compensation consists of _______.
A、bonus
B、flexible working
C、promotion opportunities
D、vacation
5、Commonly used evidence in business writing includes:
A、Examples
B、Assumptions
C、Data
D、Experts testimony
6、Motivation is an invisible inner state that energizes human goal-directed behavior, which determines:
A、what goal to reach
B、how hard the individual will work
C、how long the individual maintais his/her effort
D、how successful an individual is
7、Maslow's hierarchy of needs is a motivational theory comprising a five-tier model of human needs including:
A、physiological needs
B、safety needs
C、needs for belongingness
D、self-actualization needs
8、Approaches to employee development include
A、Stretch assignments and projects.
B、Enrich jobs.
C、Mentoring or coaching.
D、Job shadowing.
9、Job Description and Job Specification are indispensable working documents for job applicants, job holders and employers.
10、Recruitment activities are designed to affect how hard job holders work.
11、An unstructured selection interview can always provide reliable and valid results.
12、The selection techniques you choose depends on the particular skills, attributes and knowledge required for the position.
13、If you want to examine how a candidate interacts with his/her future colleagues, you could use a group interview.
14、We can start a formal business letter with "Dear Mr Michael".
15、The following sentence is correct "According to your letter of application, we would like to invite you to an interview."
16、"Yours sincerely", "Best wishes", "Yours" and "Love" are all appropriate complimentary close in a formal business letter.
17、A business memo is the same as a business letter.
18、Performance appraisal is a formal system of periodic review and evaluation of an individual’s or team’s job performance.
19、Workplace diversity is about acknowledging differences and adapting work practices to create an inclusive environment in which diverse skills, perspectives and backgrounds are valued.
20、A line graph is usually used to visualize the values changing over a continuous interval or time.
学习通人力资源管理英语_2
人力资源管理英语是企业中必不可少的语言，对于从事人力资源管理工作的人员来说，掌握相关的专业英语词汇和表达方式非常重要。在学习通平台上，有很多与人力资源管理相关的英语课程，本文就为大家介绍其中的第二篇。
课程内容
本课程主要包括以下几个方面的内容：
- 招聘流程及面试技巧
- 培训及发展计划
- 绩效管理与激励机制
- 劳动法律法规
- 员工关系管理
招聘流程及面试技巧
在招聘流程中，HR需要了解相关的英语词汇和表达方式，例如：
- job description 职位描述
- job advertisement 招聘广告
- resume 简历
- cover letter 求职信
- interview 面试
- reference check 推荐人核查
除了了解相关的词汇，HR还需要掌握面试技巧，例如：
- 提前准备好面试问题 Prepare interview questions in advance
- 让面试者自我介绍 Let the interviewee introduce themselves
- 使用开放性问题 Use open-ended questions
- 注意面试者的非语言表达 Pay attention to the interviewee's nonverbal communication
- 及时反馈信息 Provide timely feedback
培训及发展计划
在制定培训及发展计划时，HR需要了解相关的英语表达方式，例如：
- training program 培训计划
- training needs analysis 培训需求分析
- performance assessment 绩效评估
- career development plan 职业发展计划
- succession planning 继任计划
此外，HR还需要掌握制定培训计划的步骤，例如：
- 确定培训目标 Identify training objectives
- 制定培训计划 Develop training plan
- 选择培训方式和方法 Choose training methods
- 实施培训 Implement training
- 评估培训效果 Evaluate training effectiveness
绩效管理与激励机制
绩效管理和激励机制是人力资源管理中非常重要的一部分，HR需要了解相关的英语表达方式，例如：
- performance appraisal 绩效评估
- key performance indicators 关键绩效指标
- performance feedback 绩效反馈
- reward and recognition 奖励与认可
- salary and benefits 薪资和福利
此外，HR还需要掌握制定绩效管理和激励机制的步骤，例如：
- 确定绩效评估的标准和方法 Identify performance evaluation criteria and methods
- 收集绩效数据 Collect performance data
- 进行绩效评估 Conduct performance evaluation
- 提供绩效反馈和改进建议 Provide performance feedback and improvement suggestions
- 制定奖励和认可方案 Develop reward and recognition program
劳动法律法规
在处理员工问题时，HR需要了解相关的劳动法律法规的英语表达方式，例如：
- employment contract 雇佣合同
- labor law 劳动法
- labor dispute 劳动争议
- overtime work 加班
- dismissal 解雇
此外，HR还需要了解员工权益保护的相关政策和法规，例如：
- gender equality 性别平等
- disability rights 残疾人权益
- workplace safety 工作场所安全
- anti-discrimination 反歧视
- privacy protection 隐私保护
员工关系管理
在处理员工关系时，HR需要了解相关的英语表达方式，例如：
- employee engagement 员工参与度
- conflict resolution 冲突解决
- employee retention 员工保留
- team building 团队建设
- diversity and inclusion 多样性和包容性
此外，HR还需要掌握处理员工关系的相关技巧，例如：
- 建立良好的沟通和信任 Build good communication and trust
- 积极解决员工的问题 Actively solve employee problems
- 提供员工支持和帮助 Provide employee support and assistance
- 鼓励员工参与活动 Encourage employee participation in activities
- 培养员工的团队意识 Cultivate employees' team awareness
总结
人力资源管理英语是企业中不可或缺的一部分，HR需要掌握相关的专业英语词汇和表达方式，才能更好地管理员工，保障企业的发展。学习通平台提供了丰富的人力资源管理英语课程，帮助HR提高英语水平和工作能力，值得推荐。
以下哪一点不属于立体裁剪的优势
A.下列业务中，企业通常视同销售处理的有（）。
B.关于吸收因子法的错误描述是（ ）
C.庄子提出“阴阳和合化生”论，强调“阴阳交感和谐”对宇宙万物产生、发展的重要性
D.凝聚相化学反应的Ka是只决定于反应本性和温度的常数。
Excel工作簿是计算和存储数据的( )
A.天然气是气态烃和一些杂质的混合物。
B.外观 (Facade) 模式用于( )。
C.企业在设计和运行组织架构过程中可能遭遇的的关键风险包括（）。
D.营运前期的时间跨度一半为一年。
市场定位主要通过哪些步骤来实现（）
A.3、铣削生产率高于刨削，在中批以上生产中多用铣削 。
B.西方马克思主义代表人物马尔库塞批判现代社会将人变成“单面人”，是因为（ ）。
C.化学挥发法是一类重要的气态分离法，下列不属于化学挥发法的是
D.用香竹制作竹筒饭的是哪个民族（）
The ISM code is part of______.
A.接受对方赠礼后，要尽快回赠等值物品，以便不欠对方人情。
B.曲线调色中，可以改变对画面整体亮度。
C.工控设备的safety主要考虑的是随机硬件故障、系统故障等等（ ）
D.沈从文一生创作了大量的小说，他创作的小说，主要包括三种题材，分别是： （）
（ ）是指同一行业中以相近的价格向相同的目标市场提供类似产品或服务的所有企业。
A.windows操作系统是由
B.指责型的人只关注到自己和环境，而会忽略他人
C.如果通风机原来的工作点在全压曲线驼峰左侧可能导致风机工作不稳定。
D.单层扁平上皮的分布，错误的是
如果没有抗原提呈细胞，将引起细胞免疫缺陷。
A.税收产生和存在的前提条件是（ ）。
B.非齐次线性方程组的通解为__________
C.愿景是以清晰的图像和隐喻的方式来表达的一种特定的目标。（）
D.包含抽象方法的类，可以不用abstract修饰，即该类仍然是非抽象类
“变易”其实表示的是（）
A.切应力互等定理给出了任意一对相交面上的切应力分布关系。
B.寒露是农历二十四节气中的（ ）个节气。
C.老年卡、学生票是二级价格歧视的例子。
D.以下关于卷积和的性质不正确的是
关系数据模型通常由3部分组成，它们是_____________。
A.会计师事务所对无法胜任或不能按时完成的业务，应（）。
B.组织变革的影响因素主要包括( )。
C.室内给水管道安装工程量按图示管道中心线长度以延长米计算，不扣除（ ）所占长度。
D.供应链绩效评价系统注重指标之间的平衡。
在染色时，我们使用的执笔法是“双勾法”。（ ）
A.中药不良反应就是中药的毒性反应。（ ）
B.社会企业可以鼓励人们承担社会（ ）
C.创立净土真宗，提出“恶人正机说”，首开日本僧人娶妻食肉之风的是 。
D.CIF Ex Ship’s Hold 属于（ ）
红外光谱中一组相关峰确定一个官能团的存在。
A.What is “how high or low a sound is”
B.小柔度杆应按强度问题处理
C.达芬奇的《蒙娜丽莎》鲜明地表达了一种反传统、反艺术的主张。
D.会議で協議される具体的な内容のことを議題という。
东阳民居的平面，通常以正房三间，两厢各五间的三合院为基本单元，当地人称为
A.价值链分析是分析企业内部经营环境的重要方法。()
B.授权包括分派任务、委托权力和
C.球根花卉的栽培深度是种球高的（ ）倍。
D.出现下列哪种情况，不能开启打包机工作
维生素D缺乏会导致卤门闭合延迟、骨盆变窄和脊柱弯曲。
A.体现文化内涵，静雅之美，线型构图的插花是（ ）。
B.幅移键控是用数字信号控制载波（）的一种数字调制方式。
C.当冷凝温度不变而蒸发温度降低时，压缩机的吸气比体积减小。
D.在JAVA中, 无论测试条件是什么, 下列哪一种循环将至少执行一次.
装设母线分段电抗器的作用是（ ）。
A.SFR中凡是能被8整除的地址，都具有位寻址能力。
B.发生于淋巴结外的恶性淋巴瘤约占全部恶性淋巴瘤的:
C.在计算干扰引起的误差时，应先计算系统的稳定性。
D.今天的爵士音乐已经出现了很多种风格，它们是
（R为地球的半径），物体的速度与地心和飞船的连线的夹角为
A.根据晶体场理论，下列配合物的分裂能大小关系不正确的是( )
B.在严寒地区，巡视杆塔时要特别注意杆塔基础有无（ ）现象。
C.建设工程工程量清单计价规范》包括正文和附录两大部分，其正文有（ ）等内容。
D.药学服务的内容包括（ ）。
